Choose "Training" to get more from your software, or "Solutions" to get your computer to do the work for you!
If you are struggling with your computer, at home or at work, I am here to help you. I offer tailor-made IT training on computers in general and many popular business software packages, most frequently Microsoft Office products such as Word, Excel, PowerPoint, Access and Outlook, also other similar products such as LibreOffice, a free, open-source equivalent.
Sometimes, though, computer training is not the best answer. Rather than spending time and money learning how to do something very complex, or required only occasionally, it can be more cost-effective to purchase a ready-made solution customised to deal with a particular problem: automating a regular task, or building a better document or spreadsheet. I also offer one-off or occasional consultancy visits for some types of setup, troubleshooting and problem solving, for example creating email accounts, setting up a new tablet or iPad, or checking for viruses and other malware.
Based near Great Dunmow in north-west Essex, I have many local private clients. I work with individuals in their own homes, as well as one-to-one or with groups of people in small businesses. I also travel further afield and commute into London as a freelance trainer, seeing clients at all levels ranging from beginners to high-flyers, in independent businesses, the public sector and multi-national corporations.
I belong to an independent, friendly local business networking group, BSI Dunmow, and a good number of my clients are either in the group or are people referred to me by members of the group who have been pleased with the work I have done for them. Equally, I am happy to promote the knowledge and skills of other members: we all know each other well and have good working relationships.
IT Training Click here for page
With many years' IT training behind me, I have a wealth of experience in training a wide range of clients to get more from their computers. Most of my knowledge and experience is PC-based, but I also work with clients who have Apple Macs and other platforms as well so, while I would not call myself expert on these, I can usually help. Training usually takes place on the client's premises, using their equipment, and is tailor-made to suit their needs. Most of my training background is in using Microsoft Office in its many versions, with particular emphasis on Excel, but I also train open-source alternatives to Office, general computer skills and the use of modern alternatives to the traditional computer: tablets, smartphones and other devices. I can ditch the jargon to communicate effectively with novices who might be afraid of technology; equally I can delve into advanced features and show power users just what can be achieved with the right knowledge. I can advise on document design so that my clients can present a more professional image. I can show novices and the elderly how to get to grips with new technology, using smart phones and tablets to connect with friends and relatives, and I can help with email setup, sharing and storing photos and protecting them against computer viruses and other malware. My training style is always personal and tailored to my clients' requirements, whether they are beginner level or aiming for the stars!
Office Solutions Click here for page
As well as training, I produce custom-built solutions for many of my clients, such as creating Word templates for a variety of situations, or Excel spreadsheets automated with macros and VBA to carry out complex but routine tasks at the click of a mouse. Even if macros are not required, I can optimise workbooks to make them clearer so that they are easier to use for data entry; I can also add charts and pivot table reports to analyse the data. If you use a feature very seldom, sometimes it's better to get somebody else to do it for you, rather than struggle to remember how to do it each time.
IT training, computer training, tailor-made training, customised training, Microsoft Office, LibreOffice, Word, Excel, PowerPoint, internet, email, anti-virus, malware protection, email setup, custom solutions, automated spreadsheets, styles, layout, document templates, Excel macros, workbook optimisation, pivot tables, charts, reports, data analysis, smartphones, tablets, e-readers, iPads
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